Trouble ?                                            

If you have a CM11A :
If you can't get it to communicate on first attempt, or if it WAS working and now it doesn't :  see the next chapter...

Is the serial connection solid?
Are the XTension communications settings right?  (see Preferences)

Are two or more things conflicting with each other?
     Are you trying to use the serial port which AppleTalk is using ?

Are you missing X-10 bus events?
     Can you send a X-10 command from an X-10 wireless or
       wall switch?  Does it do what it's supposed to but you
       don't see the event on the XTension Log Window ?
     If not, then the signal strength of the X-10 module may 
       be weak or electrical noise may be affecting the signals.

Are commands getting through?
     Can you turn on/off a light?
     If so, it says a lot about the setup of XTension and the
     controller and the cable...

     If not, try putting the lamp or the interface into a different
     wall socket and try again.  If it works some places but not
     others, then you may need a signal coupler/amplifier
     as seen in the home automation catalogs.

Things used to work but don't now...
     IF you have had a Mac system failure or something like it:
     Take the XTension Preferences out of your System Folder.
     (This was an old remedy, it may no longer be valid with 1.7)

    IF nothing has happened with the Mac, then it is likely that
    something has happened to your home wiring or something
    new has been plugged in which is now blocking your powerline 
    signals.


Where to call

We will be glad to help you understand how to use XTension.
You can find us at :

            Phone :  407-349-5960
            Email  :   sandhill@shed.com
            Snail   :   Sand Hill Engineering Inc.
                           Box 517
                           Geneva, Florida  32732  USA